|Category||30 Day Money Back |
(100% Refund Within 30 Days) *
|Lifetime Exchange |
(Exchange or Upgrade Your Jewellery)
(Sell Your Jewellery Back to Us)
|Gemstone and/or Diamond Jewellery||100% of invoice value*||75% of Invoice Value^||70% of Invoice Value^|
|Diamond Jewellery||100% of invoice value*||75% of Invoice Value^||70% of Invoice Value^|
|Gold Jewellery & Platinum Jewellery||100% of invoice value*||75% of Invoice Value^||70% of Invoice Value^|
|Gifting Jewellery||Not Applicable||Not Applicable||Not Applicable|
|* Up to ₹ 150,000 INR.||^Excluding taxes.||^Excluding taxes.|
We are thrilled to have you as a customer and want you to have a dazzling shopping experience with us! If you are not satisfied with your purchase, please return it for a refund or exchange within 30 days of the date of receipt.
If any order items are damaged during transit contact us immediately for assistance within 7 days. We are not responsible for lost or stolen items or products taken elsewhere for repairs, engraving or alterations of any kind. There is no warranty on colour (as far as how it will last), colour changes, or stones coming out.
You are required to report for Money back within 7 days of receipt of the product either by contact us on Contact Us or writing to us on firstname.lastname@example.org. Customers should not return the product before receiving a conformation mail from us about the same.
If you request a return, at the time of collecting the merchandise, our courier partner will collect the product from the address provided by you and will get it back to us, our courier partners shall give you a courier Airway bill, which is to be retained for future reference. Please also keep a copy of the sales invoice for future reference, before handing over the return merchandise and the original sales invoice to the courier.
For the refund or exchange on the returned product please check the section below.